Kyndryl's expansion into Bengaluru with a new, expansive office space highlights the company's strategic focus on enhancing its global infrastructure and capabilities. Located in Embassy Manyata Business Park, this 250,000-square-foot facility is designed not only to accommodate around 3,000 employees but also to foster innovation, collaboration, and customer engagement at a large scale.
Highlights of Kyndryl's New Bengaluru Office
Integrated Centers of Excellence:
- Kyndryl Customer Experience Center (CEC): This global center aims to provide customers with immersive experiences to explore solutions in cloud, AI, IoT, and cybersecurity. It features various interactive zones including demo areas and boardrooms for strategic discussions and problem-solving.
- Global Security Operations Center (SOC): As a critical component of Kyndryl's security management strategy, the SOC will handle security operations to protect against and respond to cyber threats.
- Network Operations Center (NOC): The NOC will monitor and manage the company's network operations, ensuring efficient and uninterrupted service delivery.
Kyndryl Vital Studio:
- The Bengaluru office will house the largest Kyndryl Vital Studio, a creative space dedicated to driving customer-centered innovation. Here, Kyndryl’s team, along with alliance partners and customers, will use co-creation methodologies to develop solutions that address complex business challenges.
Strategic Importance
Employee Collaboration and Productivity:
- The office is equipped with state-of-the-art technology designed to enhance productivity and foster a collaborative work environment. This setting is intended to optimize team interactions and facilitate seamless communication across different divisions.
Customer Engagement and Solution Development:
- By situating key operational centers within the same space, Kyndryl aims to offer an integrated view of its technological capabilities to clients. This approach is expected to enhance the customer service experience by providing comprehensive, tailored solutions that promote business growth and address IT challenges effectively.
Focus on Innovation:
- According to James Rutledge, Global Head of Delivery at Kyndryl, the emphasis at the new facility is on making customers more adaptive, resilient, and future-ready through AI-powered automation and advanced technological solutions.
Leveraging Local Talent:
- Lingraju Sawkar, President of Kyndryl India, emphasized the strategic benefit of India's rich tech capabilities and skilled workforce. The new office is not only an investment in serving local customers but also a hub for driving global innovation and value creation.
Conclusion
Kyndryl's new Bengaluru office is set to become a pivotal hub for advancing technological innovations and enhancing global IT infrastructure services. By integrating key operations within a single facility and leveraging India's technological talent, Kyndryl is positioning itself to lead in delivering advanced IT solutions and supporting its customers' journey towards digital transformation. This expansion underscores the company's commitment to investing in key markets and developing spaces that inspire creativity and technological advancement.
